Frequently Asked Questions
BUYER QUESTIONS

Answer You Need To Know

Where does WeStay operate?
We operate in Dubai, United Arab Emirates only.
How often are properties cleaned and inspected?
After each and every stay, we pride ourselves on provided a 5* hotel standard of service to our guests.
What support is available for guests if needed?
We have a 24/7 guest management team, on-hand to answer all and any guest queries.
What support is available for guests if needed?
We have a 24/7 guest management team, on-hand to answer all and any guest queries.
What services does Westay Dubai provide?
The WeStay Group is the #1 360° solution platform for real estate investment, short-let, and property management consultancy services in Dubai.
What makes WeStay different from other property management companies?
Your success = our success. We strive to be the best performing short-let agency in Dubai, offering unparalleled strength of service, the highest occupancy rates in the market and a personal approach to real estate investment & short-let services.
What is included in your full-service property management?
We cover everything from initial contact to 5* cleaning! We also offer other services such as home furnishing to make the process seamlessly hassle-free. Our services include: Listing Creation Professional Photography Pricing Optimization Guest Communication Guest Screening 24 Hr Check In & Key Exchange Toiletries, Amenities & Extras 5* Home Cleaning Professional Maintenance Home Furnishing Government Legislation …and the list goes on. This is a non-exhaustive list of our services, but at WeStay we will always go above and beyond.
Can WeStay assist with furnishing or decorating my property?
Yes! Our expert design team, Interiors by WyStay, can fully furnish and decorate your property to maximise its value and its returns. Find out more [here].
What are your standard fees or commission rates?
Our standard rate is 16.75% to manage your property (no VAT).
SAFETY QUESTIONS

Check Safety Answers?

How do you help me rent out my property?
Property marketing
Tenant screening and background checks
Drafting tenancy contracts
Move-in coordination and Ejari registration We aim to reduce your vacancy period and find reliable tenants.
What rental returns can I expect?
Rental yields in Dubai typically range from 5% to 9% depending on location, property type, and market conditions. Contact us for a free rental valuation of your property.
How are tenants vetted?
We conduct thorough screening, including:
ID and visa checks
Employment/income verification
Rental history (if available) Only reliable tenants are recommended for your approval.
Property Management
How much does property management cost?
We offer competitive rates based on the property type and the level of service required. Contact us for a customized quote based on your portfolio.
Do I need to register the tenancy agreement with Ejari?
Yes. Ejari registration is mandatory and required for official purposes like DEWA connections and legal disputes. We handle Ejari registration as part of our service.